Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition.
So how can you design a customer experience that has you talked about for decades to come?
Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.
In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too.
He’s challenged and inspired entrepreneurs, companies and organisations across six continents to create award winning ideas to outperform the competition.
Author of the Celebrity Service & OMG book trilogy, he has also been awarded the PSAE award of speaking Excellence.
Oh and his on-stage presence and infectious enthusiasm and humour will have you on the edge of your seats.
Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business.
Kick off your event with a bang. Close with an explosion of creative ideas.
Make massive changes tomorrow. Become the brand of choice in the eyes of your customers.
"When the competition goes one way, do you follow them, or od uoy og eht rehto yaw?"Geoff's customer service & marketing philosophy
You can choose from a high impact TED style 20 minutes, through to an expertly crafted 60 minute keynote. Geoff will pick the very best and most relevant content for your audience from his extensive catalogue of original stories, creative ideas and result defying techniques.
Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award winning Celebrity Service Moments. This deeper dive will also feature his amazing ‘120 Challenges’ which will encourage everyone to look further, create better and consistently stand out from the competition.
What happens after your event? How will your teams achieve unrivalled momentum? The Celebrity Service Experience is an exclusive ‘client only’ programme that will continue to challenge everyone in your organisation to forever build the Celebrity Service gap.
For the very first time you and your team will be able to continually create an experience like no other. Using a variety of interactive activities, permanent visual reminders and exclusive inspiring videos. The Celebrity Service Experience is an innovative, immersive programme focused on sustaining and building momentum.
A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing, watch the video. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%. watch the video
How Geoff makes your life easier
You want a video to send before the event?
Interviews and copy for your newsletter or website?
They're yours too.
Copies of his slides to remind yourself of the key points?
One click and you get them.
Inspire your team. Engage your attendees. Excite your customers.
Do it all by booking Geoff Ramm as your next keynote speaker
If you have been recommended to book Geoff by a bureau or agent, please can you continue your communication with them or mention it to Geoff when you call.Get in touch